Delhi CM calls for faceless GST system, seeks resolution of Rs 80K cr dues

Delhi Chief Minister Rekha Gupta on Saturday stressed on making the Goods and Services Tax (GST) system “faceless” and transparent, while highlighting that Rs 80,000 crore of GST dues of the Delhi government are pending due to disputes and other reasons.
Addressing the third Accounting Standard Day organised by the Institute of Chartered Accountants of India (ICAI), Gupta said she had instructed GST officers not to summon businessmen to their offices if they are already appearing in court.
“Make our system faceless. Tax should be collected in a hassle-free manner,” she said.
She praised the Chartered Accountant (CA) community for its crucial role in resolving tax disputes and contributing to economic growth. “Only the CA community can help resolve all these issues,” she said, referring to the pending GST dues.
Recalling her first budget as Chief Minister, Gupta said it was the first time that a budget of Rs one lakh crore was presented despite the government’s treasury being nearly empty.
“People asked who this CM was who presented such a big budget. I had faith in this community that they would help the government meet the target,” she said.
Gupta also congratulated ICAI on Accounting Standard Day and urged the fraternity to continue raising awareness about tax compliance. “Your community is the one that makes people understand how important it is to pay taxes,” she added.
Frequently Asked Questions (FAQs) – Faceless GST System & Pending Dues
The faceless GST system aims to reduce direct interaction between taxpayers and tax officers, ensuring more transparency, minimal harassment, and hassle-free tax collection.
She emphasized a faceless system to make tax processes more transparent and reduce unnecessary summons to businessmen, especially when legal proceedings are already ongoing.
Approximately ₹80,000 crore in GST dues are currently pending due to disputes and administrative delays.
According to the CM, Chartered Accountants are key to resolving tax disputes, ensuring compliance, and helping governments meet revenue targets.
Despite financial constraints, she presented Delhi’s first ₹1 lakh crore budget, reflecting her confidence in the CA community’s support for achieving revenue goals.
She directed officers not to call taxpayers to offices unnecessarily if they are already attending court hearings, promoting a taxpayer-friendly approach.
It is an annual event celebrated by ICAI to recognize the role of accounting standards and professionals in maintaining financial transparency and discipline.